Taking a Deposit

CANCELLATIONS & DEPOSITS 

Your appointments are very important to us at Ruby Mane Hair Boutique.  Your appointment is reserved especially for you and, while we understand that sometimes schedules adjustments are necessary, we respectfully request at least 48 hours’ notice for cancellations.

Occasionally we will require a deposit to secure your appointment time.  If you have to cancel within 48 hours of your appointment, your deposit will be non-refundable.   

Please note below our policy on taking deposits:

  • Ruby Mane Hair Boutique will require a deposit a minimum of seven days in advance of appointments that are likely to be time-consuming.  For example, a deposit will be required for hair smoothing treatments and colour corrections.  Deposit amounts will vary depending on the treatment and length of service.
  • Bridal hair & make-up packages will require a 50% deposit to secure your date. We will require the deposit a minimum of 24 weeks prior to the date of your bridal hair & make-up appointment.  The final balance will be due 21 days prior to your wedding day.
  • Great Lengths Hair Extension deposits will be required prior to the hair being ordered. Deposit amounts will vary depending on the treatment and length of service.

Our aim is to provide you with an excellent level of service and our policies help us to achieve this.  Thank you for viewing and supporting our policies criteria.