Using this client review page, please give us your views on the service we gave you. If you are delighted with our Salon, we can share your review on Facebook! If you think we could have done better, let us know by leaving us some feedback.
154 reviews with an average rating of 5.0
Having tried several salons in the town my daughter recommended Ruby Mane and I will not be going anywhere else. Really pleased with the service and more importantly my hair cut by Sarah. The staff are all very friendly and helpful, looking forward to my next appointment.
Everything about Ruby Mane is top quality. I was greeted with a warm welcome and given a drinks menu. Michelle took great care of me- she talked me through all my options and helped me decide what cut I wanted and planned for my colour which I'm getting done next time. Michelle made sure everything was exactly right for me and I felt that I was in very good hands! I also really loved getting my hair washed in the reclining massage chairs!! Would definitely recommend!
As an older lady, recommended by my daughter, entering a “trendy” salon I was nervous and apprehensive but was quickly put at ease by everyone. And then Michelle put a huge smile on my face by giving me a wonderful cut, completely understanding my slightly unusual requirements! Have already booked to go back. Thank you, one and all but especially Michelle
Thank you Ruby Mane for my treatments today and giving me my Christmas sparkle. I’m delighted with my shorter cut and brighter highLights.Thank you Especially to Faye for a great service as always and to Ellen for a lovely head massage.
What a fantastic salon, as soon as you walk through the door you are made to feel welcome, Zoe did a fantastic free hand balayage on my hair and I love it! Zoe managed to tone down my old bleached ends but still brightened up my whole look in such a natural way, I couldn’t be happier! The whole salon including staff, products, massage chairs, drinks menu, decor all make it a fab experience!
I had my first visit to Ruby Mane last week after a recommendation from my daughter. The whole team were welcoming and professional and Sammy, who cut my hair, went out of her way to reassure me that she would tidy up my hair stage by stage and not do anything drastic. A breath of fresh air! She was as good as her word and really listened to me as well as explaining everything she was doing. She made some suggestions and I was very pleased with the result and have since had several compliments about my hair . I often dread salon visits but I am quite confident that my next appointment will be as good as the last.
Gemma was brilliant! She did exactly what I wanted and I have had several complimentary remarks about my hair. Gemma was very friendly and efficient. The salon is lovely and I particularly appreciated the massage whilst having my hair washed and the very relaxing ambience. I am looking forward to my next appointment.
I went to Ruby Mane for the first time today and will definitely return. Gemma was a delight and knew exactly what I was looking for. Five star service and haircut.
I’ve been coming to Ruby Mane for the last few years and had a variety of ladies do my hair. I always get top class results and service. Zoe the recent graduate always makes sure I know what I want and is always careful and precise with her cutting. I walk out with a lovely cut and have received so many compliments on it. I’ve been with Sammy for my colour for some time now and she has this unbelievable skill for knowing and producing EXACTLY what I want even when sometimes I’m not even sure! Fantastic staff, fantastic salon and a wonderful service guaranteed every time!
Went to have my hair coloured recently with Sophie. I really liked Sophie and the colour was perfect. She was friendly and professional and took the time to find out what I needed. Will definitely be going back. Lovely service. Looking forward to my next appointment. Like the loyalty card they gave me for discounts. Reasonably priced. Mel Haslemere
From the minute I go in through the door at Ruby Mane (ah, relax and enjoy) to the time I pay the bill (I keep telling my other half I'm worth it....) time spent in the salon provides not only super hair, but lots of TLC from the lovely team. I not only come out looking 20 years younger (imagination's a wonderful thing) but feeling it too. Thank you all for getting it right!
It was my first visit and I was anxious because my hair was in such bad condition. I did not want someone to just cut and colour without discussing it with me. This was definitely not the case and everyone spent time making sure I was happy. I am. I shall keep going not just for the cuts and colour but the hair care guidance as well. Thank you
I have been visiting Ruby Mane for years. It is welcoming, efficient and very relaxing. The massage chairs at the wash basins are a particular treat! Charlotte cuts my hair consistently well & I recommend her very highly
I’ve been visiting Ruby Mane for about 4 years and look forward to my appointments. The staff are so friendly, and I love my catch ups with Faye. Faye is creative and has always listened to my wants and offered great advice.
Super salon with a great team. The products are amazing but most importantly the attention and service from the team is excellent. I am always pleased with the way Colette cuts my hair and the icing on the cake is always the blow dry .
Love my balayage by sammy! She did it perfectly. Also everyone was so kind and helpful, was a lovely experience compared to other salons here. Will definitely be back!
I came to Ruby Mane to have Easilocks extensions fitted before my wedding day. The service was fantastic and I felt like a princess with my long hair!
Having not been to a salon environment for a long time I was pleasantly surprised by Ruby mane. Sammy did a brilliant cut. She knew exactly what was required and was friendly and attentive throughout. All the staff were very welcoming and the salon had a relaxed atmosphere. All in all could not fault the service. Highly recommended.
Attending my goddaughter's wedding so booked wash and blowdry. As I live in Durham this was a step of faith. I was not disappointed. Charlotte looked after me hair remained super throughout day. Everyone said I looked very elegant so thank you.Loved the massage chairs.
Recently moved to Hants and found Ruby Mane by reading reviews .. Saw Charlotte who was professional and caring looking after and styling my hair ... Head massage was magical ...